Refund policy
Business Rules:We Dispatch only after your final confirmation.No exchange, return, or refund on personal dislikes. Get detailed information on WhatsApp. We understand that preferences vary and do our best to cater to different tastes.For Returns or exchanges, we need the parcel in its original condition to proceed with the refunds.
Video Verification:A 360-degree unboxing video is mandatory for damaged, wrong, or missing items in case of returns and exchanges. Report the issue within 24 hours of receiving the parcel.
Exchange Process:Customers are responsible for shipping costs in case of an exchange.No exceptions will be made to this policy.
RTO (Return to Origin):In the case of RTO, customers must cover RTO and reshipping fees.No refund will be provided under any circumstances.